Welcome to Joykas Cakes and Pastries. These Terms and Conditions govern your use of our website and your purchase of products through our website, WhatsApp, phone, or any other online platform. By placing an order with us, you agree to be bound by the terms set out below.
1. General
All content on this website, including images, descriptions, logos, and designs, is the property of Joykas Cakes and Pastries and may not be reproduced or used without prior written consent.
2. Orders and Pricing
- All prices listed on our website are in Indian Rupees and are subject to change without prior notice.
- Orders are confirmed only after successful payment or advance booking as applicable.
- Product images are for representation purposes. Actual products may vary slightly in appearance, size, or decoration due to the handmade nature of our offerings.
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or product unavailability.
3. Customization
Customized cakes, photo cakes, fondant cakes, and personalized products are made strictly as per the specifications provided by the customer at the time of order. Joykas Cakes is not responsible for errors in spelling, images, or details submitted incorrectly by the customer.
4. Delivery
Delivery timelines provided are estimates and may vary due to weather, traffic, or other factors beyond our control. Please refer to our Shipping and Delivery Policy for complete details.
5. Limitation of Liability
Joykas Cakes and Pastries shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.
6. Intellectual Property
The Joykas Cakes and Pastries name, logo, and branding are proprietary and protected. Unauthorized use is strictly prohibited.
7. Governing Law
These Terms and Conditions are governed by the applicable laws of India. Any disputes arising shall be subject to the jurisdiction of the courts where Joykas Cakes and Pastries is registered.
8. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.
9. Contact Us
For any questions regarding these Terms and Conditions, please contact us through our website or email us at contact@joykascake.com